She apologises for being distracted and that she knows that the shop is quite echoey and that she should know better as people not being able to hear happens every so often.
Feeling bad that she might be feeling bad, I say, "It's not all the shop, nor you. I'm hard of hearing."
Suddenly, she winces and puts her hands to her ears. I'm thinking, wft? migraine? aneurysm? I look at her, "Are you ok?" She looks back at me, puzzled.
After a moment, she relaxes and looks at me. "Did you not hear that?"
"What?"
"The security alarm."
"Nope."
"You really are hard of hearing!"
"Yes, I am."
"You don't look it."
Hmmm... thinking... should I?... Yes, I shall...
"What does hard of hearing look like?"
"Ah! You caught me out! I guess I assumed that you're too young to be hard of hearing."
(ego swells)
I think people generally associate being hard of hearing with elderly folk. It's a reasonable association given that hearing loss is often accumulative over a person's lifespan and bites them in the ass later in life. I would guess that practically everyone has an elderly relative who is hard of hearing. I completely understand why Ms Sales Woman would make the assumption that she did.
(BTW, the commotion was an alarm repair man testing the system. And I now realise that I can not hear burglary alarms. Another career option down the drain, sigh...)
It's an interesting thing though; the invisibility of hearing loss. My being hard of hearing is quite invisible to others. Most of the people I interact with have no clue that I am hard of hearing unless they already know or until a situation occurs where I need to make it known.
Added to that is my 'youth.' I'm 41 and to many people, I'm too young to have a problem that they associate with senior citizens.
This invisibility results in having to inform and to remind people of my hearing loss and to speak a bit clearer, to speak up and etc and having it not taken very seriously. It can all be quite draining. Sometimes I wish, my hard of hearingness was more obvious like having to get around in a wheelchair or using a guide dog. What I want is a visual cue to inform and to remind others that my ears don't work so well. Something subtle, yet effective. How about this?:

;-)